It is wrong to violate rights and treat people inhumane[ly]. [...] No one should have to deal with that and no company should be allowed to get away with it.
Insurance safeguards against unexpected events—it should be straightforward for consumers to access, understand, and claim benefits.
Oregonians experiencing unfair/illegal treatment regarding insurance (e.g., not paying out claims) in the past 12 months.
OCJ is committed to pushing for accountability and fair and equitable treatment in the insurance industry through our courts and our laws. We are advocating for strong consumer protections including the increasing impacts of wildfires and other natural disasters on coverage and claims. Additionally, we monitor the intersections of insurance with auto and debt issues and will push for the insurance industry to be subject to the same consumer protection laws as other industries in Oregon.
Our consumer protections are only as strong as the ways we enforce them. These agencies and actions support insurance regulation, provide consumer information, or propose pro-consumer policies.
Insurance is regulated by the states, and in Oregon, it is handled by DFR, which is part of the Department of Consumer and Business Services. Access online resources specific to Oregon or call their toll-free helpline at 888-877-4894.
The INSURE Act would stabilize the reinsurance market and make sure insurers cover natural disasters.
Engage with us and contribute to OCJ's efforts to address insurance-related consumer issues.
Learn more about our policy and advocacy efforts. Reach out if you are interested in testifying to lawmakers on behalf of insurance-related matters and solutions.
Sharing our stories drives change and supports our communities. Have you faced an insurance-related consumer issue that could help others?
We pay for insurance to protect us, and we shouldn’t have to struggle to access our coverage when we need it most. Do you need help navigating a legal issue related to insurance?
