Our consumer laws should allow individuals to hold wrongdoers accountable. However, not all our laws grant us, as consumers, the ability to enforce our rights in the courts. Big companies have a lot of power in the marketplace, meaning profits are often put ahead of people. The ability to self-enforce (also known as a private right of action) is essential so we can seek justice and hold companies accountable when they break the law and cause us harm.

Every day, Americans unknowingly sign away their rights through arbitration clauses buried in the fine print of everything from job contracts to streaming services—companies rely on the idea that most people will not understand or question them. Learn about mandatory arbitration and what we can do together to demand an end to this practice.