2023 Viva Salem event with people gathered around a booth under a tent labeled "Oregon Consumer Justice," children and adults interacting, and informational materials on the table. Subscribe to our newsletter

Many Oregonians experience issues with insurance companies and think providers should be held more accountable.

  A clipboard with a piece of paper reading 'insurance'. Read the article

New legislation introduced in 2025 may help address some of its fallout.

People sitting in chairs in the lobby of a doctor's office. Read the article

The Fall 2024 Statewide Consumer Survey marks our fourth round of consumer issues research, highlighting the most pressing areas for focus as we work to build an Oregon that’s more fair and equitable for all.

Woman with short white hair wearing a yellow sweater, sitting and looking at papers on a desk. Read the article

In 2020, Oregon experienced a series of devastating wildfires. A jury found utility company PacifiCorp liable for the destruction because it refused to cut power and live wires sparked the flames.

Four white transmission towers standing in a field against a blue sky. Read the article

OCJ is approaching the 2025 legislative session with a strong sense of purpose and responsibility, knowing the work we are advancing now is critical to building the future Oregonians deserve.

 A family of three taking a selfie together. Read the article

The Consumer Alliance of Oregon's inaugural 2025 legislative agenda prioritizes five pieces of legislation to improve and expand Oregon consumers' rights.

Happy family of four sitting on a couch and smiling at each other. Read the article

As the calendar year draws to a close, we're celebrating highlights and milestones at OCJ Law, which welcomed its first-ever legal intern this summer.

Collage with a headshot of Anali, an OCJ Law summer intern, and three colorful squares (one, blue, one beige, and one yellow.) Read the article

OCJ hosted our second CLE and Community Gathering Hour on December 6 in Southeast Portland.

Jagjit Nagra, Hon. Kamala H. Shugar, Judge Henry Kantor, and Consumer attorney Kelly Donovan Jones engage in a panel discussion at OCJ's second CLE. Read the article

We had so much fun celebrating the release of our second Consumer Confidence Comic on December 6! From groovy tunes and coloring supplies to giant slices of cake, there was something for everyone at the launch of Dealing with Debt Collection.

Copies of the comic books titled "Dealing with Debt Collection" and crayons on a table. Read the article

It is often possible to successfully negotiate with debt collectors to find an arrangement that works for you and your financial situation. Use the following tips and phrases when negotiating payment options with a debt collector.

An illustration of a person talking to a debt collector on the phone. Read the article

It can be confusing and intimidating to get a debt collection notice saying that you owe money. Whether you owe it or not, it's often difficult to understand who sent the notice, how to respond, or whether or not it's a scam. Here's what to do if you receive a notice saying you owe money.

An illustration of a person talking to a debt collector on the phone. Read the article

Our comic offers tips and insights for dealing with debt collection with confidence.

Cover graphic from OCJ’s comic book on dealing with debt collection featuring an older adult, a parent, and youth reviewing a bill together. Read the article