You’ve probably been here before: you receive a letter saying a company had a data breach and your information was “compromised.” But, what does that mean? And how did they even get your information?

How to guide your loved ones towards data privacy. Your grandmother answers her phone. The caller says they have her package but she needs to give them more information before they can deliver it. They ask for things including her name, address, and more.

And how to stop them from profiting off of our personal information. Data brokers are businesses that are in the business of collecting large amounts of personal information and selling it to companies for profit. They do this often behind our backs and without our permission. These businesses make a lot of money off of each and every one of us!

We all deserve to keep our personal information safe and secure. In this digital age where companies track, sell, and use our information, that security is harder and harder to come by. Thanks to the Oregon Consumer Privacy Act, Oregonians now have more power to limit how and when businesses collect or use our personal information (also known as “personal data”).

Here’s how to keep our data private. Spam is so common it may feel unavoidable. A phone call from someone you don’t know asking for your information? Text message promoting crypto? How do you maintain privacy when it feels like your information is just out there?

The Fall 2024 Statewide Consumer Survey marks our fourth round of consumer issues research, highlighting the most pressing areas for focus as we work to build an Oregon that’s more fair and equitable for all.

Our most recent Spring 2024 Statewide Consumer Survey provides us with three sets of data (including our Spring 2023 and Fall 2023 findings) to build upon our understanding of consumer issues, inform our legislative work, and help us better support Oregonians.

Last spring, OCJ set the stage to regularly seek the input of consumers through a representative statewide survey. In October 2023, we built on those results and asked new questions to understand how a variety of consumer issues are experienced throughout Oregon.

In spring 2023, OCJ engaged with the Oregon Values and Beliefs Center to conduct a statewide consumer survey. The survey results are helping us to better understand consumer protection matters through the lens of a representative sample of Oregonians.
