The Fall 2024 Statewide Consumer Survey marks our fourth round of consumer issues research, highlighting the most pressing areas for focus as we work to build an Oregon that’s more fair and equitable for all.
New legislation introduced in 2025 may help address some of its fallout.
In 2020, Oregon experienced a series of devastating wildfires. A jury found utility company PacifiCorp liable for the destruction because it refused to cut power and live wires sparked the flames.
Our most recent Spring 2024 Statewide Consumer Survey provides us with three sets of data (including our Spring 2023 and Fall 2023 findings) to build upon our understanding of consumer issues, inform our legislative work, and help us better support Oregonians.
Last spring, OCJ set the stage to regularly seek the input of consumers through a representative statewide survey. In October 2023, we built on those results and asked new questions to understand how a variety of consumer issues are experienced throughout Oregon.
In spring 2023, OCJ engaged with the Oregon Values and Beliefs Center to conduct a statewide consumer survey. The survey results are helping us to better understand consumer protection matters through the lens of a representative sample of Oregonians.
In June, we began recruitment of Oregonians who have experienced consumer injustice firsthand to participate in our first Community Cohort, serving as engaged and vital members of our organization’s planning work this fall.
Between July 2021 and February 2022, Oregon Consumer Justice hosted 12 community listening sessions in partnership with community organizations to understand how Oregonians experience consumer injustice.
