Every day, Americans unknowingly sign away their rights through mandatory arbitration clauses buried in the fine print of everything from job contracts to streaming services. These clauses force legal disputes into secretive private systems that favor corporations over people.
Last spring, OCJ set the stage to regularly seek the input of consumers through a representative statewide survey. In October 2023, we built on those results and asked new questions to understand how a variety of consumer issues are experienced throughout Oregon.
