The Fall 2024 Statewide Consumer Survey marks our fourth round of consumer issues research, highlighting the most pressing areas for focus as we work to build an Oregon that’s more fair and equitable for all.

New legislation introduced in 2025 may help address some of its fallout.

OCJ is approaching the 2025 legislative session with a strong sense of purpose and responsibility, knowing the work we are advancing now is critical to building the future Oregonians deserve.

The Consumer Alliance of Oregon's inaugural 2025 legislative agenda prioritizes five pieces of legislation to improve and expand Oregon consumers' rights.

We had so much fun celebrating the release of our second Consumer Confidence Comic on December 6! From groovy tunes and coloring supplies to giant slices of cake, there was something for everyone at the launch of Dealing with Debt Collection.

You have rights when it comes to dealing with debt collection and debt collectors. Learn about the state and federal laws that help protect consumers from unfair and predatory debt-collection practices.

It is often possible to successfully negotiate with debt collectors to find an arrangement that works for you and your financial situation. Use the following tips and phrases when negotiating payment options with a debt collector.

It can be confusing and intimidating to get a debt collection notice saying that you owe money. Whether you owe it or not, it's often difficult to understand who sent the notice, how to respond, or whether or not it's a scam. Here's what to do if you receive a notice saying you owe money.

Our comic offers tips and insights for dealing with debt collection with confidence.

Our most recent Spring 2024 Statewide Consumer Survey provides us with three sets of data (including our Spring 2023 and Fall 2023 findings) to build upon our understanding of consumer issues, inform our legislative work, and help us better support Oregonians.

Our comic offers tips and insights for purchasing a used car with confidence.

The Securing Consumers Against Misrepresented (SCAM) Debt Act will empower consumers with the information they need to protect themselves from debt collectors that use misleading allegations to convince people to pay debts they do not legally owe.
