2023 Viva Salem event with people gathered around a booth under a tent labeled "Oregon Consumer Justice," children and adults interacting, and informational materials on the table. Subscribe to our newsletter

The foundation of OCJ’s strategic plan is rooted in OCJ’s vision, values, and guiding principles, and it reaffirms our organization’s mission.

Green graphic displaying OCJ’s value: Equity, Courage, Trust, Integrity, Interconnection, and Abundance surrounding the word 'Values' in the center. Read the article

In a significant victory for consumers, yesterday the Oregon Public Utility Commission (PUC) rejected PacifiCorp's proposed tariff request. This decision marks a crucial win for Oregon ratepayers and upholds the protection of their rights and interests.

Electrical transmission towers with a blue sky background. Read the article

Earlier this month we celebrated and said our goodbyes to our spring policy interns. This talented group of individuals supported our policy team throughout the 2024 short legislative session and have contributed their research skills to strengthen our knowledge base of consumer policy issues.

OCJ staff and interns gather in a conference room to hear final presentations. Read the article

If buying a used car, you may need financing for your purchase. For many consumers, auto financing is a complicated and hard-to-understand process, even for those who have previously financed vehicles. Learn how financing works and how to maximize financing on your next vehicle purchase.

Illustration of a person looking at financial terms. Read the article

Explore key tips for buying a used car. Learn to avoid common pitfalls that support informed choices at the dealership.

Illustration of people discussing car buying, maintenance, and features. Read the article

The brief argues that tenants should have the right to safe, healthy, and habitable common areas.

A modern apartment complex courtyard with a playground and greenery. Read the article

The Securing Consumers Against Misrepresented (SCAM) Debt Act will empower consumers with the information they need to protect themselves from debt collectors that use misleading allegations to convince people to pay debts they do not legally owe.

Two people sitting at a table with a laptop, one holding a credit card and the other reviewing documents. Read the article

You did everything right in purchasing your used car from a dealer. Despite this, before long, you start experiencing problems. First, it’s a check engine light, then next, it’s overheating, leaking fluids, or you hear a knocking noise from the engine. Your next steps at this point are critical if you want the dealer to make things right.

Illustration with the text 'When Things Go Wrong’. Read the article

Watch out for common auto scams and schemes to help you make informed decisions and keep your car buying journey on track.

 Illustration of a person holding a warning sign. Read the article

Our comic offers tips and insights for purchasing a used car with confidence.

A person holding a comic book titled 'Purchasing a Used Car' at a social event with people in the background. Read the article

OCJ is thrilled to introduce "Purchasing a Used Car," its inaugural Consumer Confidence Comic. This comic combines a used car buying guide with an interactive coloring book for all Oregonians.

Two comic book covers titled 'Purchasing a Used Car' and 'Comprar un Carro Usado,' featuring colorful illustrations of characters buying a car. Read the article

Consumers of medical and mental health care who look to medical credit cards with the hope of expanding their ability to access care are too often trapped by predatory practices.

Close-up of a person holding a credit card and typing on a laptop. Read the article