The Consumer Alliance of Oregon's inaugural 2025 legislative agenda prioritizes five pieces of legislation to improve and expand Oregon consumers' rights.
It can be confusing and intimidating to get a debt collection notice saying that you owe money. Whether you owe it or not, it's often difficult to understand who sent the notice, how to respond, or whether or not it's a scam. Here's what to do if you receive a notice saying you owe money.
Our comic offers tips and insights for dealing with debt collection with confidence.
You have rights when it comes to dealing with debt collection and debt collectors. Learn about the state and federal laws that help protect consumers from unfair and predatory debt-collection practices.
It is often possible to successfully negotiate with debt collectors to find an arrangement that works for you and your financial situation. Use the following tips and phrases when negotiating payment options with a debt collector.
Our most recent Spring 2024 Statewide Consumer Survey provides us with three sets of data (including our Spring 2023 and Fall 2023 findings) to build upon our understanding of consumer issues, inform our legislative work, and help us better support Oregonians.
Our comic offers tips and insights for purchasing a used car with confidence.
If buying a used car, you may need financing for your purchase. For many consumers, auto financing is a complicated and hard-to-understand process, even for those who have previously financed vehicles. Learn how financing works and how to maximize financing on your next vehicle purchase.
Consumers of medical and mental health care who look to medical credit cards with the hope of expanding their ability to access care are too often trapped by predatory practices.
Last spring, OCJ set the stage to regularly seek the input of consumers through a representative statewide survey. In October 2023, we built on those results and asked new questions to understand how a variety of consumer issues are experienced throughout Oregon.
With payments resuming for millions of student borrowers, NOW is the time to take action and be ready for repayment.
In spring 2023, OCJ engaged with the Oregon Values and Beliefs Center to conduct a statewide consumer survey. The survey results are helping us to better understand consumer protection matters through the lens of a representative sample of Oregonians.
