News

The Consumer Alliance of Oregon's inaugural 2025 legislative agenda prioritizes five pieces of legislation to improve and expand Oregon consumers' rights.

Happy family of four sitting on a couch and smiling at each other. Read the article

We had so much fun celebrating the release of our second Consumer Confidence Comic on December 6! From groovy tunes and coloring supplies to giant slices of cake, there was something for everyone at the launch of Dealing with Debt Collection.

Copies of the comic books titled "Dealing with Debt Collection" and crayons on a table. Read the article

It can be confusing and intimidating to get a debt collection notice saying that you owe money. Whether you owe it or not, it's often difficult to understand who sent the notice, how to respond, or whether or not it's a scam. Here's what to do if you receive a notice saying you owe money.

An illustration of a person talking to a debt collector on the phone. Read the article

Our comic offers tips and insights for dealing with debt collection with confidence.

Cover graphic from OCJ’s comic book on dealing with debt collection featuring an older adult, a parent, and youth reviewing a bill together. Read the article

You have rights when it comes to dealing with debt collection and debt collectors. Learn about the state and federal laws that help protect consumers from unfair and predatory debt-collection practices.

An illustration of three people giving each other high-fives. There is a piece of paper on the table in front of them that says " debt verification." Read the article

It is often possible to successfully negotiate with debt collectors to find an arrangement that works for you and your financial situation. Use the following tips and phrases when negotiating payment options with a debt collector.

An illustration of a person talking to a debt collector on the phone. Read the article

Our most recent Spring 2024 Statewide Consumer Survey provides us with three sets of data (including our Spring 2023 and Fall 2023 findings) to build upon our understanding of consumer issues, inform our legislative work, and help us better support Oregonians.

Woman in light blue sweater thoughtfully looking at a computer screen. Read the article

If buying a used car, you may need financing for your purchase. For many consumers, auto financing is a complicated and hard-to-understand process, even for those who have previously financed vehicles. Learn how financing works and how to maximize financing on your next vehicle purchase.

Illustration of a person looking at financial terms. Read the article

Our comic offers tips and insights for purchasing a used car with confidence.

A person holding a comic book titled 'Purchasing a Used Car' at a social event with people in the background. Read the article

The Securing Consumers Against Misrepresented (SCAM) Debt Act will empower consumers with the information they need to protect themselves from debt collectors that use misleading allegations to convince people to pay debts they do not legally owe.

Two people sitting at a table with a laptop, one holding a credit card and the other reviewing documents. Read the article

Consumers of medical and mental health care who look to medical credit cards with the hope of expanding their ability to access care are too often trapped by predatory practices.

Close-up of a person holding a credit card and typing on a laptop. Read the article

Celebrating important victories for Oregon consumers

Three generations of women sitting together on a porch, smiling at the camera. Read the article