The big picture: Oregonians showed strong support for greater accountability in the insurance industry when aligning with statements that best matched their views on the topic. These findings are consistent with earlier research from 2024, which shows that 81% of respondents consider it important for the insurance industry to follow the same consumer protection laws as other industries.
The big picture: Scams and fraud continue to be the most commonly reported type of mistreatment in our annual statewide consumer survey, and nearly half of older adults aged 65+ in Oregon reported having experienced unfair treatment in the form of scams or fraud in the last 12 months.
The big picture: Nearly 3 out of 5 Oregon consumers (57%) took deliberate actions to seek justice and prevent harm to others, such as reporting a scam or fraud (31%), helping someone else understand their rights by sharing a tip or resource (19%), or filing a consumer complaint (17%).
The big picture: Oregon consumers are feeling the impacts of rising costs and ongoing financial pressures, leaving many underprepared for the unexpected. Even so, Oregonians are pushing back against unfair business practices.
OCJ’s momentum is building. Over the past year, we have advanced our strategic goals while showing up for consumers when emergent issues arose.
Research directly informs the issues and solutions we focus on at OCJ. One way we support ongoing exploration of consumer injustice is through the University of Oregon's Consumer Protection Research Grant. Check out the latest OCJ funded projects here.
The 2025 Oregon legislative session featured an unprecedented number of consumer-centered bills that strengthen transparency and enforcement.
Our comic offers tips and insights for navigating different debt collection tactics with confidence.
Senate Bill 605, which prohibits credit reporting on medical debt, has been passed by the House and the Senate and now moves on to be signed by Governor Kotek. One of OCJ's four priority bills, SB 605 helps defend consumers' financial stability as federal protections weaken.
On May 9, we gathered policy, law, education, nonprofit, and government consumer justice advocates for continuing education and connection. We discussed the role that trauma plays in our working relationships as well as strategies to help us restore ourselves, instead of burning out.
OCJ Law, P.C., files a class action lawsuit on behalf of Oregon consumers harmed by Grocery Outlet's prohibited sales practices.
Legal rights for consumers, across the United States and in Oregon, date back to the late 1700s. Leveraging expertise across the team and our partners, OCJ Policy Intern Felix Knoebel researched and crafted a timeline to help us all better understand how culture and politics continue to influence the expansion and contraction of our consumer rights. The OCJ Consumer Protection Timeline shares milestones and legal wins, providing a context for the consumer protections we’re working to strengthen and expand.
